Become a Stockist

Products

We introduce a range of 300 to 600 new necklaces, scarves, earrings and bracelets in July and January each year. We also stock keyrings, brooches, rings, handbags, wallets and other items from time to time. The products can be seen on our web shop, at trade shows, in our printed catalogues or by making an appointment with us or with one of our agents. We also have a large amount of highly saleable clearance stock online.

Minimum Order

So long as you’re a registered business reselling our products we don’t have a minimum order. We don’t sell our products to the general public.

Pricing

Most of our products have a wholesale price of between $4 and $25, with the majority of products currently between $5 and $12. There is plenty of room for mark-up at industry standards or better.

Accounts

For customers who order at least once every month, we offer 30 day credit terms upon application.

Payment

We accept payment by Visa or Mastercard. Your credit card payment is processed after your invoice is checked - just before your stock is dispatched. We do not process credit card payment for your back order until it is shipped. We don’t keep credit card details on file unless you request that we do so.

You can pay directly to our Suncorp Bank account BSB 484-799, Account 051391968. Please include your invoice number and/or business name for our reference.

We still accept payment by cheque though we prefer other payment methods.

Exclusivity

We don’t formally offer exclusivity of supply to our customers, but we do our best to honour customers who demonstrate commitment to our brand and buy a wide range of our products every season.

How to Place an Order

Customers order online through our web shop, at trade shows, or by making an appointment to see us or one of our agents.

Order Processing

Once we receive your order we enter it into our system, pick it, invoice it, check it, process payment and dispatch it. Our aim is to send orders the same day or next business day, but after trade shows it may take us several working days to process orders. If you require your stock more quickly you can always contact us, and we’ll do our best to prioritise your order

Back Orders

Despite our best efforts it is impossible to exactly anticipate demand for our wide range of products. If items are out of stock we usually keep them on back order if they’re coming in again, and email you once they come in again so that you can add to your back order shipment or cancel if you no longer require the stock. We don’t charge freight for back orders even if you want to order additional items to be shipped with your back order. If you have provided credit card payment for your original order we will usually process payment for your back order as it goes out.

Agents

We currently have an agent in South Australia. Please contact us for further information.

Shipping

We aim to ship customer orders on the same day if received by 1pm. Our usual couriers are Aramex (Fastway), TNT and Australia Post. We have a standard charge of $18.18 ex GST for satchels up to 5 kg. This covers your entire order, including any back order. Additional charges may apply for cartons and/or for Express Post.

Quality Control

If you have any problems with any of our products, please email or call us as soon as possible once you find the problem. We formally guarantee our products are free of defect for seven days from the date of delivery. However, we usually have a much longer period of time within which we are happy to replace goods that are found to be faulty. Due to the high cost of shipping we usually send out replacements with other orders or with back orders that are being shipped. If we can not send a replacement, we will typically issue a credit.

Visiting Us

Customers are welcome to visit us by appointment.